Privacy policy

Privacy Policy

At SmartHomeLB, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website or place an order, we may collect certain personal information, including:

  • Your name

  • Phone number

  • Email address (if provided)

  • Shipping and delivery address

  • Order details and purchase history

This information is collected only to process and deliver your order successfully.

How We Use Your Information

The information we collect may be used to:

  • Process and confirm your orders

  • Arrange delivery with our shipping partner

  • Contact you regarding your order or delivery

  • Improve our website and customer experience

  • Provide customer support when needed

We only use your information for legitimate business purposes related to your order and service.

Payment Information

SmartHomeLB currently offers the following payment methods:

  • Cash on Delivery (COD)

  • Whish Card

Since most orders are paid using Cash on Delivery, we do not store sensitive financial information such as credit card details on our website.

Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us:

  • Understand how visitors use our website

  • Improve website performance and functionality

  • Provide a smoother shopping experience

You can choose to disable cookies through your browser settings if you prefer.

Sharing of Information

We respect your privacy and do not sell or rent your personal information.

However, we may share necessary information with trusted third parties in order to complete your order, such as:

  • Our delivery partner for shipping your order

  • Service providers who help operate our website

These parties only receive the information required to perform their services.

Data Protection

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Our website uses secure technologies to ensure that your data remains protected while browsing and placing orders.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Ask us to update or correct your information

  • Request deletion of your personal information when appropriate

If you wish to exercise these rights, you can contact us through our website.

Changes to This Policy

SmartHomeLB reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services or legal requirements.

Any updates will be posted on this page.

Contact Us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at smart.home2024@hotmail.com or contact us at Baakline, Baakleen, 1200, LB